Friday, 25 March 2011

Customer service.

When buying shit be nice to the person serving to you, chances are they are having a shit day and will appreciate it, they will also be more inclined to give you a better price.

This parallels making complaints, be nice but assertive to assure your point is not lost whilst not being a dickhead. The manager etc will be more inclined to give you free shit.

Further more, to get out of shitty contracts and etc once again be a gentleman, ask to speak to superiors and tell them that you were unaware/whatever. Tell them you're moving state and that their service has been amazing and you want to stay with the company (they'd much rather keep you than get a once off payment). Obviously bail and join another company once they let you go.


7 comments:

  1. i go online route whenever possible

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  2. The old saying "You catch more flies with honey than vinegar" comes to mind...

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  3. Very nice! thanks for the info

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  4. I agree. Been in customer service for years, and I really appreciate it when people are kind. I'll go the extra mile for them and give them discounts. It's just how it goes.

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  5. Great advice. In all of my jobs dealing with people, I was much more likely to bend the rules or go the extra mile for someone *NOT* being a dick.

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